Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return according to the conditions below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

Unused and in its original condition.
In its original packaging.
Free from damage caused by use.
Accompanied by proof of purchase.

How to Request a Return

To request a return, please contact us at:

jameel.mohammed1530@gmail.com

Please include your order number and a brief explanation of the reason for the return.

Do not send the product back before contacting us and receiving return instructions.

If your return is approved, we will provide you with the appropriate return instructions and return address.

Return Shipping

Unless the item arrives damaged, defective, or incorrect, the customer is responsible for the return shipping costs.

If the item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with photos of the product and packaging so we can review the issue and provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us at jameel.mohammed1530@gmail.com as soon as possible.

Please provide your order number and clear photos showing the issue.

Non-Returnable Items

Items that have been used, damaged through misuse, or returned without prior authorization may not be eligible for a refund.

For any questions regarding returns or refunds, contact us at:

jameel.mohammed1530@gmail.com